How to run your PG on Nestora

Owners, managers and office staff

1. 1

   Open the sign-in page

   Your Nestora address, then Sign in. Your first password arrives in the welcome email sent when your account was created.
2. 2

   Enter your email and password

   You land on the dashboard. A resident who signs in here is sent to the phone app instead — the console is not for them.
3. 3

   Forgotten it?

   Forgot password emails you a reset link. The link is single-use and expires, so ask for a fresh one rather than reusing an old email.
4. 4

   Change it once you are in

   Your profile, reached from your name at the top right, holds your details, your password, and the devices you are signed in on.

Residents and staff

1. 1

   Open the app address on the phone

   It ends in /m. There is no password to remember.
2. 2

   Type the mobile number or email the PG has on record

   Either works. If the details match nobody, the screen says exactly what it says on success — deliberately, so the page cannot be used to test whether a particular person lives at your PG.
3. 3

   Enter the six-digit code

   The code is sent by email today. Give it a minute, and check the spam folder before asking for another.

1 · Put your own name on it

Settings › Branding. Not decoration: this is what residents, staff and guests see, and what is printed on every invoice and receipt.

• Display name, Tagline and Logo URL — the console header, the app, and the top of your documents.
• Brand colour — applied across every screen, including the resident app.
• Registered company name, GSTIN, address and contact details — the legal block on an invoice.
• UPI ID — printed on each invoice so a resident can pay straight from the bill.
• Invoice terms, Receipt note, Letterhead footer and Authorised signatory — the small print, written once.
• Mobile app name — keep it short; it sits under an icon on a home screen.

2 · Add the property

1. 1

   Properties › Add property

   Name, a Short code that appears on invoice numbers, the Type, and Who can stay — men, women or anyone. Then the address.
2. 2

   Set the geo-fence while standing at the building

   Tap Use my location rather than typing coordinates. This circle is what staff attendance and resident meal marking are checked against.
3. 3

   Choose a radius and a tolerance

   50 m suits most buildings. The tolerance is an outer band where a check-in is allowed but flagged for you to look at, so ordinary GPS drift indoors does not stop somebody working.
4. 4

   Decide whether being on site is required at all

   Require staff and residents to be on site turns the whole check on or off for this property.

3 · Build the rooms

Open the property and use its Bed board tab. The shape is building → floor → room → bed.

1. 1

   Add a building

   Even a single house needs one. Call it Main block.
2. 2

   Add each floor

   Ground floor, First floor, and so on. They can be renamed later.
3. 3

   Add a room, and its beds at the same time

   Room number, Capacity, Monthly rent per bed, Who can stay, and Create beds now. Beds are labelled A, B, C… and count towards your plan’s bed limit.
4. 4

   Read the board

   Every bed is a tile: Free, Held, Taken, Blocked or Repair. Tap one to take it out of service — a mattress being replaced, say — and it stops counting as sellable in your occupancy figure.

Register the person

1. 1

   Residents › Register resident

   Full name and a ten-digit mobile are required. Add the email — that is how they sign in and receive bills.
2. 2

   Record the food preference

   Veg, non-veg or otherwise. The kitchen headcount uses it, and residents whose preference nobody recorded are called out on the kitchen screen.
3. 3

   Fill in the emergency contact

   Name and mobile are required, and for good reason. Nobody wants to be looking for this at two in the morning.

Give them a bed

1. 1

   Open the resident and choose Allocate a bed

   Only genuinely available beds appear, filtered by the room’s gender policy.
2. 2

   Set the terms

   Moving in on, Agreement length, Monthly rent, Security deposit, Notice period and Lock-in. The rent defaults from the room but can be overridden for this person.
3. 3

   Confirm

   The bed turns Taken, the agreement starts, the deposit is recorded as held, and the resident appears in that month’s billing run.

Bill everyone for the month

1. 1

   Invoices & payments › Bill everyone for a month

   Choose the month and confirm. Every active resident is billed for rent and whatever recurring charges they carry.
2. 2

   Mid-month arrivals are prorated

   Somebody who moved in on the 18th is billed for the days they were actually here, not the whole month.
3. 3

   Run it twice and nothing doubles

   A resident already invoiced for that month is skipped, so a nervous second click is harmless.

Record a payment

1. 1

   Record a payment

   Resident, amount, method — Cash, Bank transfer or Cheque — the date it was received, and a reference such as a UTR or cheque number.
2. 2

   It settles the oldest bill first

   You do not pick invoices. The money goes against the oldest unpaid one and works forward, which is what an ageing report assumes.
3. 3

   Anything left over is held as credit

   It appears on the resident as Credit held and comes off their next bill automatically.

One-off charges, and mistakes

• One-off invoice bills a single resident for anything outside the cycle — a replacement key, a damaged wardrobe — with as many charge lines and an optional discount.
• Cancel invoice asks for a reason and keeps the record. Invoices are never deleted, because a missing number in a sequence is exactly what an auditor asks about.
• Overdue bills pick up late fees overnight, on the terms your plan sets — you do not have to chase them by hand.

Email

Settings › Email. Enter your own mail server — host, port, username, password and the address bills should come from — and send yourself a test before trusting it.

Notifications

Everything sent on your behalf, with what triggered it and whether it arrived. When a resident says they never got the bill, this is the screen that settles it.

Licence

Your plan, the features it includes, how much of each limit you have used, and the renewal date. A banner appears across the top of the console as expiry approaches — and during the grace period after it, so nothing stops the day it lapses.

Beds

Invoices

Residents

Guest bookings